Passenger Information

For low-cost carrier (LCC) bookings, you only have 30 minutes to enter the passenger information. If you have more than three passengers, it is suggested to save their profile first so you can simply select them during this step.

The time limit indicated on this page is for booking creation only.

Passenger Name

Ensure that you enter passenger information with care, and always check for spelling accuracy. It is recommended to book with a copy of the passenger's ID at hand. Double-checking the name is crucial to avoid penalties when requesting name changes. Also, name changes are subject to airline approval.

Note: Name spaces are not accepted but you don't have to worry as long as the spelling is correct.

Manually entered passengers are automatically saved in your profile.

You have the option to choose a profile from your saved passengers list.

When selecting a saved profile, always confirm the passenger's name and other details.

Important notes:

• Always ensure passenger names correctly match the valid ID presented to you.

• The Flights Booking Portal requires at least two (2) letters in the Last Name field. If your passenger's last name has only one letter, for example, Q, please reach out to the WCA Admin Team at [email protected] to check on how to proceed with in entering the passenger names.

If the passenger's first and/or last name matches the affiliate information, you'll be prompted to confirm the details. Click "Confirm" to create the booking or "Cancel" to return to the passenger information page and make adjustments.

The last name matches the affiliate's surname.

First names match between the passenger and the affiliate.

Passenger Email Address

To ensure passengers can manage and view their bookings in the WCA mobile application, it is important to enter the email address they used during the registration process. If the passenger has not yet registered and you proceed to issue their booking, the booking will not be visible in the application.

Documentation

Domestic Flights:

• Any valid identification card can be used for Adult (ADT) passengers, including Passport.

• For a traveling child (CHD), provide their school ID. If unavailable, use the birth certificate number. A passport is also acceptable, even for domestic travel.

International Flights:

• Passports must be valid for at least six months beyond your travel date.

• If a passenger's passport is up for renewal, the same passport number can be used with an extended expiry date. Once the new passport is issued, please contact the airline directly to update the information.

Prepaid Baggage Fee

The prepaid baggage fee is shown before booking confirmation. You can book prepaid baggage before you pay for your LCC booking.

The baggage fee applies per segment of an LCC booking.

Tax

For LCC bookings, detailed tax breakdowns are not available. LCCs do not include Philippine Travel Tax (PH) for international fares, requiring passengers to pay this tax online or at the airport. Additionally, LCC domestic flights do not offer SRC or PWD discounts.

Additional services

You can book additional services before you pay for your booking, and these will be included in the same transaction as your flight ticket. If a particular additional service is not available during the booking process, you can visit the airline's website to check and purchase these services separately.